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2.1 Based on 70 reviews
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  • Customers like
    • Location 10
    • Quality and price 5
    • Nice homes 4
  • Customers don't like
    • Poor customer service 8
    • Non caring attitudes 5
    • Poor construction of home 5

STAY AWAY FROM LGI I PURCHASED A LOT ON 4*2*16 PUT DOWN MY EARNEST MONEY OF $1000 THINKING I COULD DO THE ZERO DOWN BUT WAS TOLD NEEDED TO HAVE EXCELLENT CREDIT OR PUT MORE MONEY DOWN SO DON'T BELIEVE THAT. WELL I CALLED JASON CARTER ON 5*17*16 AND ADVISED HIM I WILL NOT BE ABLE TO GET THE HOUSE AND WHEN COULD I GET MY MONEY BACK WELL HE TOLD THAT SINCE I HAD BEEN APPROVED I DONT GET IT BACK EVEN THOUHG I DIDN'T SIGN THE CLOSING CONTRACT DOC.I... Read more

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LGI homes have no respect for another s property . Workers continually park in front of my mailbox and unable to receive mail. Mailbox has been broken twice,as well as the cable being knocked out for 4 days and then trying to hide both instances. Calls to the company accomplish nothing which tells me the management of this company is marginal at best. It is not my problem there is no where to park but I do have a right to receive my mail,which... Read more

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Went to visit lgi homes in south fort worth and customer service was poor and raceist the rep told us basicly that he had a customer that wanted to purchase 2 homes an he didnt have time for us,so we went home called back an this guy Justin start talking about killing a deer with a gun not sure what that was about Add comment

we bought the home the Blanco floor plan with LGI and the yard floods a lot we were going to buy a different home but because of time and because Lucas the sales person decided it would be better for us to move into the model home a corner lot we did and guess what every time it rains our yard floods the neighbors yard also floods and guess what it pours into our yard we have to pump the water out we have asked them to fix the problem but they... Read more

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LGI Homes/bunton creek village/kyle--Where to start I've had so many complications with this Builder. Let's start with the many lies that they will tell you. I was told my house was the last one being built like that, only to see later, there are many houses in my neighborhood being built after mine like my house. Months after I moved in I received a letter regarding the PID fines. Hefty fines that were distributed throughout my neighborhood.... Read more

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I had a bad experience with an LGI community where they wanted me to buy the home for more than it appraised at, which was not going to happen. I then moved on to another LGI community and they had the same model that I was looking for at a better price than what I got on at the 1st community. They rushed as though the world was coming to an end if I did not send in all of my documents to the lender. I rushed to get everything in and asked the... Read more

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I simply called to inquire about a flyer in my mailbox however, the guy that answered said im talking to someone else and took my number and i was asking a question and he just hung up. Don't bother calling me back!!!! Add comment

For first time homeowners...we were so excited to get into our first home with a 2 year old and pets it was a dream come true...we purchased our home december 2015..a few months in with a few good showers showed the conditon of our our back yard...the people they have grading the homes ruined our yard. We have standing water 24/7 due to neighbors watering their grass...does that make any sense?? Were 6 months in now and have been going back and... Read more

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I would like to start off by saying I was provided excellent customer service.  Prior to my Husband and I setting up an appointment with LGI Homes I read several reviews so that I can be prepared for what to expect.  I only have 2 lengthy complaints.  1). I do not agree with the home viewing process, you have to do a complete application, credit check and qualify for the loan before you can step foot into... Read more

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have had major issues with LGI since the day we moved in. 1st we thought we were getting a backyard, come to find out all we got was a mudpit and trash from constructing the house and it took us telling them 4 times to come get it cleaned up. Our VA appraiser said he would not sign off on the house until there was sod in the backyard and they then went over his head for approval just so they could get there money. This company certainly doesn't... Read more

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