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  • Customers like
    • Location 10
    • Quality and price 5
    • Nice homes 4
  • Customers don't like
    • Poor customer service 8
    • Non caring attitudes 5
    • Poor construction of home 4

I would like to start off by saying I was provided excellent customer service.  Prior to my Husband and I setting up an appointment with LGI Homes I read several reviews so that I can be prepared for what to expect.  I only have 2 lengthy complaints.  1). I do not agree with the home viewing process, you have to do a complete application, credit check and qualify for the loan before you can step foot into... Read more

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have had major issues with LGI since the day we moved in. 1st we thought we were getting a backyard, come to find out all we got was a mudpit and trash from constructing the house and it took us telling them 4 times to come get it cleaned up. Our VA appraiser said he would not sign off on the house until there was sod in the backyard and they then went over his head for approval just so they could get there money. This company certainly doesn't... Read more

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I dont Iike that there is no model homes and the cabins is shabby and canr make any changes Add comment

My wife and I bought a LGI home in Waterview Farms and love the area. However the workmanship and quality of work is terrible. We have been in our house less than a year and many issues have come up. First, the fence is coming apart and is not far from falling. The front door will not stay closed by itself, have to keep it locked. There are numerous cracks in the drywall above the windows. The concrete in the garage is cracking. Along... Read more

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I recently pruchased an LGI home in Denton TX. After two months of owning my home the city tells me there is a sewer access cover buried in the middle of my fenced in back yard. The city is claiming approximatly half of my back yard as a sewer easment. Lgi made no mention of a sewer easment in my back yard or a sewer acceas cover burried underneath my lawn. I have four kids, the main reason i bought the house was foor the yard space. Read more

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LGI homes is the worst company I have ever dealt with!! To be a company that sells homes to families there should be amazing customer service, quality service, honesty and INTEGRITY! LGI homes has NONE OF these qualities!! JASON GRACE was our "salesman," this man is NOT a salesman!! He is a sleezy, lying, scam artist!! We were supposedly "pre approved" for a mortgage loan, picked out our home, and Jason even took a picture of my husband and I... Read more

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I do not recommend LGI or Oakmont Homes to purchase your new home. This company did not inform any of the buyers that they had switched companies. The homes landscaping is poorly done as well as the inside of the home. It is a hassle to get anyone to answer your calls or anything fixed. I was informed of the change through a neighbor who also has been having a lot of issues with the home. My understanding was that you had a 2 year warranty and... Read more

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This is just for FYI purposes. I am not taking any sides, I am not defending anyone. Talked with Maury at Luckey Ranch. He was very nice and patient. Decided to go and take a look. The only thing he knows about my credit is what I told him. He asked what we felt comfortable with for a monthly payment. He then gave us the keys and directions to the Trinity Model (because I had told him that I liked that floor plan). We looked at the house,... Read more

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I just bought a home in Kyle Tx at the LGI Bunton Creek Community.. They called my wife and I to come and sign some paper that were forgotten by LGI. When we arrived the *** at the office was so offensive and a total ***. I told him he was *** me off..I know he was trying to impress a woman he was talking too. If I knew what kind of people LGI lets work for them,,I would have spent my hard earned money elsewhere. I know this review will be... Read more

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We went to their Jacksonville location. Their sales rep, Dyanna, was incredible. She took her time with us so that she could help us find exactly what we were looking for. Our credit was awful but she told us exactly what we needed to do to improve our score. We are doing exactly that and are excited to be on the path to home ownership. Obviously each person has their own situation and experience but don't let someone else's review deter you... Read more

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