LGI Homes
Reviews and Complaints
Claims
- Product
- Builder paid most of my closing costs
- Newly built homes available without waiting long
Preferred solution: Let the company propose a solution
User's recommendation: Highly recommend
Dissatisfied Home Owner
I am Very Dissatisfied Disappointed
With LGI
When I did My walk thru I Pointed out What needed to Be Fixed.Blue Tape from Up Stairs to Down Stairs. They assured Me Everything would Be done.By the Time I sign my Papers.Nothing was Done.
When I called the Office to let them know. They send The same Guy that did the walk thru with Me.He had an Attitude.I told Him I have Wasp in my Attic The Cable Guy couldn't finish what He had to do.When I told Him you didn't Correct none of errors that was Pointed out in the Walk thru.He tells Me I have to File a Claims told Him No I will Not.This is on You'll.Iwas Pissed.Called the Office Again.
Nothing was Done.
I went around to the Office Again
They sent Dave.Carroll. Dave.Carroll comes to the House I was showing Him what all need to be done.My Banister Up stairs has a Split in it.It was their when I did the walk thru.Dave .Carroll goes you have to File a Claim.I told Him No.We got into it.
Dave.Carroll sent Me a Text Saying :He has a Painter.I told Him Now what is a Painter gonna do.I need Someone that knows what they are Doing.
On the Text Dave.Carroll sent it said the Painter will be there between 12&2pm This was on a Monday.Dave.Carroll shows up to my house the next Morning at around8am.
He had a Nasty Attitude.Dave.Carroll goes Do you want the stuff fixed or not.First of all. You will Not Talk too Me like that.
Dave.Carroll had this whole Hispanic Family come to my House.My Banister is a Different Color.I want my Banister Fixed Correctly.
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Verified ReviewerRude service
- Non caring attitudes
- Low quality product
Preferred solution: Apology
User's recommendation: Do not live in any LGI homes!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to match the color of the paint on the walls
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorribly built and horrible service
- All
Preferred solution: Apology
User's recommendation: DO NOT LIVE IN ANT LGI HOMES!
Ehochstetler17@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Maricopa, ArizonaNo warany work..no follow up
- Ease of buying a first time home
- Cheap
Preferred solution: Let the company propose a solution
User's recommendation: Stay away from lgi..don't follow thru.
Once they have your money, they ghost if there is a problem
The value should read $10,000
- Nice homes
- There reposonse to building defects
Preferred solution: fix driveway
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStole my deposit
- Have houses
Preferred solution: Full refund
User's recommendation: They are sneaky!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hectors Creek, North CarolinaLied about HOA location next to our house.
THIS IS A TEXT TO JEF YARBROUGH, WHO IS LGI VP FOR RALEIGH NC:Re: cancellation at Avery PondJef Yarbrough;I wanted to thank you for the time and courtesy you extended to my wife, Nancy Goldstein, during the phone call you both had yesterday.I must take exception to a...
Our real estate agent was also present at the signing. On Sept. 20th when we went to check progress we were told it was NOT going to be converted, but rather the HOA was going to purchase it and be used for meetings, parties, etc. PLUS plans to build a playground and possibility of a pool.
We would NEVER had proceeded with this contract had they been honest and disclosed those plans.
We are in our 70s and having this right next to us is not something we ever expected or bargained for. We simply want our $1000.00 deposit refunded which the sales manager, Anthony Salley very arrogantly dismissed.
Your assistance and guidance would be greatly welcomed.
- No design center
- Lies and work ethic
- Poor customer service
Preferred solution: Full refund
Money back from Laurence in kings mountain
Preferred solution: Full refund
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Verified Reviewer | Saint Augustine, FloridaWarranty was not given
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | La Vergne, TennesseeNever AGAIN
- Warranty
- Pantry
- Location location location
- Agent
Preferred solution: None would NEVER buy from LGI
User's recommendation: NEVER
The problem with excessive water in my back yard do to the poor job that was done never wax fix, now lgi blames us because we built a patio, when the problem with the water was before the patio
User's recommendation: Don't believe what the sale person tell you, after they get the money they don't care about issues of your home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Little River, North CarolinaToilet Leaking sink leaking
- Builder paid most of my closing costs
- Appliances
- Poor service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy a house from LGI warranty means nothing!
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You need to treat people right.
Why can’t people either stand by their product or own up when they do a crap job. Hope you get it squared away soon
I hope you guys get this fixed!
Thanks for letting others know. I was considering buying from them, but after your negative review I will do more research in reference to complaints and of course will consider other companies.
Thanks again. The time you used on writing the post was worth it.
I looked at an LGI home in the springs. The staff was rude and unwilling to help with anything.
I think I dodge a bullet here.
I hope they didn't do the same thing to the foundation. Sounds like they are going to be paying out big money.