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We bought a brand new house in Luckey Ranch, on US 90 West, San Antonio, Texas. It's been only six months since we moved in. So far, we have encountered the following problems:

1. Water seeping through the carpet after heavy rain.

2. Cracked walls in less than six months.

3. A leak under the bathroom sink which turned into fungi and has left black and white marks.

If you are like us and don't know much about the construction business, we urge you to spend a few extra dollars and take someone who can examine the house thoroughly if you choose to buy a home with LGI. Their post-sale service is poor and they usually will blame YOU for what's wrong with a BRAND NEW HOUSE.

Location: San Antonio, Texas

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Guest

Too many non residents using the parks

Guest

Oh i move here

Guest

did you not get a home inspection ? just because a house is brand new doesnt mean it may not have issues.

Guest

They blame you because YOU ARE RESPONSIBLE for the maintenance of the house YOU bought. It's not a rental.

Guest

It looks like your problem was left longer than a day ... if you have a leak ANYWHERE in your home, a smart person would turn of the water and report it asap..

not leave it as is and see how bad it gets. I'm living in an apartment now and I pay close to $1000 a month.. which to me is not cheap and I have my little maint problems every now and then.. it happens ..

an issue because a problem when they don't fix it right away.

Why do you think they offer waranty. duh.

Guest
reply icon Replying to comment of Guest-666647

Before you people jump on this home owner, do your research. Their warranty is basically worthless.

I had to fight them for months to get part of my foundation and roof fixed. They have a great presentation for a sales pitch but their follow up is worthless. I have lived in old farm houses that were built better than this house. I had a problem with the siding and I was told that they had followed installation procedures.

When I showed them installation photographs from the manufacturer they still maintained that they followed the manufacturers installation procedures. My advise, stay away from LGI, period.

Guest

Thank you for you advice. I am seeking my first home and live in SA, was considering lgi but thanks to your post, will be careful. Thanks again.

Guest
reply icon Replying to comment of Guest-655287

Just left a meeting with one of the sales person....Lucky Ranch very cheap construction

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