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Be VERY careful! They are very good at using tricky, deceitful wording when they are trying to sell you a home.
Every month, something new pops up. For example, I was told that the HOA fees would be covered by LGI for the first year. Surprise! I got a bill in the mail from the HOA.
But, wait. I thought LGI assured me that they would cover the HOA fee for the entire year? Wrong. They meant for the 2019 year.
Guess when I signed my papers? December 27th, 2019. So they only covered THREE days of the HOA. Another funny thing, I was out of town for the holidays and wouldn't have been able to sign my papers until I returned on January 2nd; I didn't move into the home until January 3rd/4th because I didn't get back into town until January 2nd.
They had me meet someone all the way in NY because they were insistent on having the papers signed before the 1st. I should have been firm and said "no." But I agreed, and they had a notary meet me in NY. Again, they did NOT specify they would pay for only the 2019 year. In fact, they used it as a selling point.
"We'll pay the HOA fees for the year." Absolutely downright horrible and sneaky. And the manager even said, "Well, if someone signed in June, we would only pay for June up until the end of December" but then couldn't understand why I was upset about them shafting me for the entire year. 3 days??? Really?
It's absolute BS. I saw another review that stated they tell you "yes" until you sign, then everything becomes "no" or "we're sorry you were given wrong information." This is definitely true. When I first came and looked through the *unfinished* house, I specifically asked if a washer and dryer was included (was told appliances were included, but not which ones). I was assured twice that, yes, they would be included.
I had a friend with me and he repeated the question a 2nd time (for verification). Again, was told "yes." This changed after I signed the papers. Suddenly, "Oh, no. We don't have to provide those." Exact words.
Then, I realized there are NO blinds on any of the windows, except the front. I said something, and was again told "We don't have to provide those." Odd, since other builders do provide these things. Also, there is this awful black spray paint on the front door that they promised to fix (paint) during the walkthrough. I have requested this twice, and yet it's still there.
Again, I was given the affirmative "yes" BEFORE I signed, and then everything suddenly was "wrong information." I thought they were nice, but I should have realized it was all dishonesty to get a sale. Just be very careful when dealing with them, and get EVERYTHING spelled out simply so they can't be sneaky in the future.
They are NOT transparent at all; you have to do your research and dig deeper into every aspect, as they will not be upfront until AFTER you sign papers (at which point, you're stuck). Make sure you do the walkthrough and get everything fixed BEFORE you sign papers.
Product or Service Mentioned: Lgi Homes Home Buying.
Monetary Loss: $1000.
Preferred solution: Pay the HOA fees for an entire year, as promised!!! HOA fees should be paid from 12/27/2019 - 12/27/2020..
LGI Homes Pros: Location.
LGI Homes Cons: Lies and work ethic, Being lied to and ignored, Misleading - lying.