I drove three-hour to view a home example (open house ). I was given paper work and a brief tour in a book and the gentleman took my information walked off and left me sitting at a table for minutes while he talked to another family ,then came back said that out business was done and that I was lucky to have a VA Mortgage and moreover i didn't have or make enough money to live in these homes!
I a single woman an ive purchased a home in Killeen, texas i receive Social security and Va disability and have a side job cleaning and i manage my bills just fine .I never got a real your of the home just a sorry you came all this way for nothing!
I'm a good and decent hard-working individual it was No need to disrespect or embarrass me in front of other potential clients ....i was so embarrassed i cried on my way out of the door and he said i hope you understand ! I don't want to pull the race card but do you suppose he said those things because i was black ????
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.