San Antonio, Texas
Not resolved
2 comments

I am still waiting to have some of the items in my home fixed. These are the same items I have spoken to you about several times (incl.

e-mail). A company dropped off base board pieces and said someone would be by in a few days. I'm not sure what they are for & are still laying in my yard where they were dropped off. My 1st contact about my home problems was over a month ago and some of them are still not fixed.

I am becoming very upset & disappointed with LGI and the service I have receive. I have not even been contacted about what has been & what still needs to be done. I want my stuff fixed like I was told it would be. I have tried to be understanding because I understand I am not your only customer, however, a month is unacceptable.

If this is not taken care of ASAP my complaint will go further.

Call me at 210-373-5236 to schedule. Do not just show up; I have spent enough of my time waiting for your services.

Product or Service Mentioned: Lgi Homes Customer Care.

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Anonymous
#1218167

thanks for the post. it's a big decision to purchase the right home.

I live in the SA area and visited and LGI home but have lots of questions. overall are you happy with your home now??

Anonymous
#78088

Would it be right to assume this was taken care of and all is well, as there are no other postings from Sarah?