Product: Lgi Homes Customer Care Clear all filters (38 of 38 reviews match)
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I have already contacted the BBB, the City of Princeton Mayor to investigate and HUD to investigate and prosecute for their illegal activities. Stay away from LGI Homes! Hopefully the president of LGI Homes will be thrown in prison and the operation shut down...
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Lgi Homes Customer Care
#1115226
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My client went to see an LGI home.He informed them he was working with a Realtor. I called, signed up my client with the LGI provided form and made an appointment for my client and I with the sales counselor. As usual process, I helped my client reviewed the info and...
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Anonymous
Anonymous

We experienced the same thing with LGI. We informed the salesman at LGI that we had a Realtor and had been working with her for a couple of months prior to our visit. I have a...

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Lgi Homes Customer Care
#1053254
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I actually found a home built in 2016, quality is much better than LGI homes, mortgage is not even in the thousands or close and the square footage is right over 3,000. John Gordon assisted me and he failed. I was disappointed as he just brushed me off, rather then...
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Anonymous
Michael

Who is your realtor? and can you refer me to him/her. If you found a new 3000 square foot home for less than 1,000 I need their information ASAP!!!!

Anonymous
Nia

Who is your realtor? I am in the Austin area and would be interested in speaking with him/her about purchasing my first home.

1.0
Product
Lgi Homes Customer Care
#1048378
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Lgi Homes Customer Care Review

#905297
Terrible maintenance repair response or ....repair. I have been putting a ticket in since the beginning of the year to get my side walk fixed. They came a couple times to look at damage., then close the ticket without any repairs or follow up. My next step is having an attorney help me with this issue
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Lgi Homes Customer Care Review

#844307
1.0
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I simply called to inquire about a flyer in my mailbox however, the guy that answered said im talking to someone else and took my number and i was asking a question and he just hung up. Don't bother calling me back!!!!
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Advertised vs Delivered
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I am glad I did not read reviews before going to LGI.The homes in Rio Rancho NM is great and i had the best home buy experience. I never thought I would have a home but they worked with me to fix my credit and now I do I cant believe it. I have had questions since...
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Anonymous
Denine

I'm working with LGI now and I don't have any complaints at this time anyways. Here in Denton Texas they have been really nice to me as far as customer service. My suggestion ...

Anonymous
Juan

You must work for LGI to place a comment such as this when others are rendering negative reviews! Shame on you! (If you still have any shame remain ing)

5.0
Product
Lgi Homes Customer Care
I liked
  • Customer service
  • Price
  • Home
#1015981
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I recently contacted LGI homes at Sable Creek Community, North Dallas. And spoke with Donna F. I requested her to email me more info on a particular floor plan and she said she will, but I never got it. And I wanted to check out the model homes during the week but she...
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Anonymous
Mary Wurst

Do it but from LGI they are poor. Builder,,cost to much,poorly built,very few years it will take a few thousand to put it back in shape,to sell ,by then you just want out. It ...

1.0
Product
Lgi Homes Customer Care
I didn't like
  • Inconsistencies
#1014192
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We made an appointment to go out and see the model homes in Burlington, NC.After driving for about 45 minutes, I arrive to be given a long overview of the company, programs, etc, which was the first step. The agent stated that he has to go by the steps of the program....
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Anonymous
Jason Webb

I am a realtor of 20+ years and from what I've read on here it sounds like they're doing a great job. When I visited their communities here in the Dallas area they were jam pa...

4.7
Product
Lgi Homes Customer Care
I liked
  • Agent had plenty knowledge of the company
  • That the homes were affordable and located out in the country
I didn't like
  • Insisted we fill out an application
  • Sales presentation policies
  • Letting us leave unhappy
#996178
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I saw a add on facebook clicked on it and added my info to see what the houses eere like and if the 45 min drive to work eould be worth it when I was ready to buy in 6 months.They called me back the next day. I told them on the phone how much debt I had how much we...
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Layliya12p
Layliya12p

Oh and if I just stayed where I was a 2000 sq ft house would be the same price as the 1400 sq ft house and better quality and made better.

1.0
Product
Lgi Homes Customer Care
#988005
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I can see that I was not only one treated badly and how dishonest they are.They assured us that we would get our earnest money and at the end they added they we did get approved without having all paper work. And since we backed out that we didn't have the right to get...
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Lgi Homes Customer Care
#984530
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I was told I didn't make enough money for a home on a flyer sent to my house that is only claiming to be 829.00 a month.They say they want people in homes but to me this is not true. I can afford 829.00 a month. Plus they pull your credit and dont let you see the...
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Anonymous
Anonymous

I got a flyer with that same amont listed on it. I also went to view the home and they would not let me. I explained to them up front and over the phone before i made my app...

Anonymous
Anonymous

I applied myself and they told me the same thing doe to my debt to income. If the mortgage company sees something on your credit that doesn't add up then technically you CANT ...

Product
Lgi Homes Customer Care
#971265
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I was contacted about a home and financing.so for my second trip 30 miles away the person I was to have a appt. with wasn't there and the person that helped or so called helped did nothing but tell me what I had been told before. Being a veteran I had my certificate ...
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1.9
Product
Lgi Homes Customer Care
I didn't like
  • Poor customer service
  • Non caring attitudes
#950338
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