Product: Lgi Homes Customer Care Clear all filters (0 of 41 reviews match)
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My favorite email was when we had set up a meeting with the guy we were originally talking with, the crooked guy comes along and sends me an email saying he can't wait for our meeting! After my fiancé did some reading on this "company" and found out how excrement like the workmanship of the homes were, we said no thanks. The behavior of that one associate was enough to make me rethink the whole thing, but thankfully, there were reviews up that warned other people from making the same mistake as they, sadly did. Stay away from LGI homes...
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1.0
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Lgi Homes Customer Care
#1189207
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Just closed on our house last night (12/26) after a long and very aggravating experience.2 days after we signed the contract with LGI our sales associate and our loan officer quit. We were not told about this and found out after numerous emails and phone calls were not...
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2.3
Florence, Arizona
Product
Lgi Homes Customer Care
I didn't like
  • Poor customer service
#1156529
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LGI employees are all liars .LGI is building houses on my street.They constantly wake us up at the crack of dawn sometimes earlier with cement trucks parked across from my house . When asked Chuck VP of construction in Houston stated the would push start time to pour...
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Lgi Homes Customer Care
#1136124
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I have already contacted the BBB, the City of Princeton Mayor to investigate and HUD to investigate and prosecute for their illegal activities. Stay away from LGI Homes! Hopefully the president of LGI Homes will be thrown in prison and the operation shut down...
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Lgi Homes Customer Care
#1115226
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My client went to see an LGI home.He informed them he was working with a Realtor. I called, signed up my client with the LGI provided form and made an appointment for my client and I with the sales counselor. As usual process, I helped my client reviewed the info and...
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Anonymous
Anonymous

We experienced the same thing with LGI. We informed the salesman at LGI that we had a Realtor and had been working with her for a couple of months prior to our visit. I have a...

Product
Lgi Homes Customer Care
#1053254
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I actually found a home built in 2016, quality is much better than LGI homes, mortgage is not even in the thousands or close and the square footage is right over 3,000. John Gordon assisted me and he failed. I was disappointed as he just brushed me off, rather then...
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Anonymous
Michael

Who is your realtor? and can you refer me to him/her. If you found a new 3000 square foot home for less than 1,000 I need their information ASAP!!!!

Anonymous
Nia

Who is your realtor? I am in the Austin area and would be interested in speaking with him/her about purchasing my first home.

1.0
Product
Lgi Homes Customer Care
#1048378
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I am glad I did not read reviews before going to LGI.The homes in Rio Rancho NM is great and i had the best home buy experience. I never thought I would have a home but they worked with me to fix my credit and now I do I cant believe it. I have had questions since...
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Anonymous
Denine

I'm working with LGI now and I don't have any complaints at this time anyways. Here in Denton Texas they have been really nice to me as far as customer service. My suggestion ...

Anonymous
Juan

You must work for LGI to place a comment such as this when others are rendering negative reviews! Shame on you! (If you still have any shame remain ing)

5.0
Product
Lgi Homes Customer Care
I liked
  • Customer service
  • Price
  • Credit help
#1015981
Reply to reviews
I recently contacted LGI homes at Sable Creek Community, North Dallas. And spoke with Donna F. I requested her to email me more info on a particular floor plan and she said she will, but I never got it. And I wanted to check out the model homes during the week but she...
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Anonymous
Mary Wurst

Do it but from LGI they are poor. Builder,,cost to much,poorly built,very few years it will take a few thousand to put it back in shape,to sell ,by then you just want out. It ...

1.0
Product
Lgi Homes Customer Care
I didn't like
  • Inconsistencies
#1014192
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We made an appointment to go out and see the model homes in Burlington, NC.After driving for about 45 minutes, I arrive to be given a long overview of the company, programs, etc, which was the first step. The agent stated that he has to go by the steps of the program....
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Anonymous
Jason Webb

I am a realtor of 20+ years and from what I've read on here it sounds like they're doing a great job. When I visited their communities here in the Dallas area they were jam pa...

4.7
Product
Lgi Homes Customer Care
I liked
  • That the homes were affordable and located out in the country
  • Agent had plenty knowledge of the company
I didn't like
  • Agent not letting us visit the model homes
  • Letting us leave unhappy
  • Sales presentation policies
#996178
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I saw a add on facebook clicked on it and added my info to see what the houses eere like and if the 45 min drive to work eould be worth it when I was ready to buy in 6 months.They called me back the next day. I told them on the phone how much debt I had how much we...
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Layliya12p
Layliya12p

Oh and if I just stayed where I was a 2000 sq ft house would be the same price as the 1400 sq ft house and better quality and made better.

1.0
Product
Lgi Homes Customer Care
#988005
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