Product: Lgi Homes Customer Care Clear all filters (52 of 52 reviews match)
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Update by user Aug 25

Not resolved, they never reach out to me on my refund

Original review posted by user Jul 12

This is my third review I posted about how LGI Homes lied to me about taking care of my current apartment lease, and every time I write one I get so mad, I never got ripped off before until my experience with LGI, I will say this, it will never happen again...listen...
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1 comment
Finch0923
#1738066

This issue isn’t resolved

Review
#1586327 Review #1586327 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Cons
  • Poor explanation of product and service agreement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
Tags
  • Lgihomes
5.0
Details
On moving day, it was incredibly hot, and Bryan took the time to bring us drinks and snacks. In my 62 years, I have purchased many homes, but never with the ease and stress free process that Bryan provided to us. Because of this man, I would highly recommend LGI homes...
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1 comment
Anonymous
#1709836

Post a follow-up review in a year. It's all sunshine and lollipops to get you to buy a home, but when it starts to fall apart (and it will), things will be different.

Review
#1569215 Review #1569215 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Pros
  • Good value for first time home buyers
Reason of review
Good customer service

LGI Homes in Fayetteville, North Carolina - Poor customer service

Poor customer service Charlotte North Carolina
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Review
#1564390 Review #1564390 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Reason of review
Poor customer service
1.0
Details
3) They have been taking fees, which have gone up, not down as promised in the past five years and spending that fee money to fund "other things" like their property managers at other communities while minimally providing for the HOA members at another community. 4) Not only this, but they DO NOT FULFILL the covenant they promise in contract. "They are in breach of contract" STAY AWAY from LGI HOMES...
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2 comments
Anonymous
#1693934

LGI homes should have a class action suit against them for poorly building homes and keeping earnest money. Not to mention raising HOA fees and not doing warranty work. None of these homes can resale after purchase because they won't pass an inspection.

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Review
#1511350 Review #1511350 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Reason of review
Poor customer service
1.0
Details
10/10 would recommend if you want to experience misogyny. We were treated as children and asked several times if our husbands knew we were there despite mentioning several times that they in fact knew, that we were there. To top off the experience, we weren't even...
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Review
#1503695 Review #1503695 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Reason of review
Poor customer service

LGI Homes in Scottsdale, Arizona - Drive for Lies

I called LGI and inquired about their rental ad they had advertised online. The lady said they have plenty of hones both 3 and 4 bedrooms available but they also like to get people into buying their own homes. I explained we were not ready to buy but definitely interested in renting for a few years first. DRIVE 40 MILES sit down and that chic says well i checked all of our rentals and we are all out. why waste my time. I dont have time to be blowing. Annoyed i politely got up and left.
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Review
#1462797 Review #1462797 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Reason of review
Poor customer service

LGI Homes in Liberty Hill, Texas - Missing item

I have been asking for a missing window screen for over a year, and it has not been provided.
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Review
#1360967 Review #1360967 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
1.3
Details
I had an out of state buyer come down 2.5 months ago who ended up not qualifying for the home that she was trying to buy. However, she only needed two pay stubs from work because she had been on leave. That would have alleviated the matter. I had to leave out of town...
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Review
#1358330 Review #1358330 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Cons
  • Attitude of the staff members was very unprofessional
Reason of review
Poor customer service

LGI Homes - New home

We love our new home we purchased with LGI HOMES . Working with Brad Dunn has been a pleasure . He has never hesitated to helped us and answered all of our questions . Always gets things taken care of for us . Thanks Brad
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Review
#1341766 Review #1341766 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Reason of review
Good customer service

Contact LGI Homes Customer Service

Mailing Address:
LGI Homes
1450 Lake Robbins Drive, Suite 430
The Woodlands, Texas 77380
United States
Phone:
(281) 362-8998
All LGI Homes Contacts

LGI Homes Reviews

  1. 121 reviews
  2. 38 reviews
  3. 15 reviews
  4. 8 reviews
  5. 28 reviews
LGI Homes reviews
2.5
Details
Called them from a rental ad, explained in advance we needed to rent because my fiance's credit score was NON-EXISTENT. Still guranteed a close in 30 days. As we near the 30 day mark, I give them the last of our paperwork and then I'm told they need to move the date...
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Review
#1278259 Review #1278259 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Reason of review
Poor customer service