We bought a home inVillages at Bridgewater, Lakeland, Fl. We also have had a few issues unresolved.
The sales people where nice till you sign off and the hand you the keys, your then thrown to the gators. They say things and make promises they dont keep. Ive been waiting to have a garage door installed we where told would be done about three days its now two weeks. Then we just got told after asking about it, it was a gift given to the home owners who where here on opening day.
We never where told that or I would be ok with it. Then we put in online our online request for two doors, they called and said they would send someone out in the morning, now going on a week since, no response and they are ignoring us now.
Just do as you promise and everything will be good. I love my home and the area, but LGI has very poor communication.
Reason of review: Poor customer service.