"Our continued improvement is dependent on your feedback"
That line from LGI Homes is a complete lie imo. I have made two attempts to have the below concern addressed, but it is a little like complaining to the fox about the chickens missing in the hen house.......no one will ever address a complaint that reflects negatively on their business, right? Keeping the ILLUSION of continued improvement is the LGI Homes priority imo.
My complaint is as follows: (by the way, I would not be posting this here if LGI Homes had bothered to respond to my concerns)
The LGI realtor (Morten Damm) went on, and on about the energy-efficient, dual-paned argon gas-sealed windows. He went to the trouble of having us touch the windows to feel how cool they were in the sun, and also explained that the green tint in the glass was from the argon gas. This was a big reason that I convinced my wife to buy this home because if LGI was going to put in windows like that, then they must really be building quality out here in Florence, AZ. I did not find out until AFTER we closed on the home, and had our walk-through with Chad Boothe, that there were no such windows installed. This was a FRAUDULENT SELLING TACTIC engaged in by the LGI Homes realtor, and the silence from LGI Homes speaks volumes, and suggests collusion imo.
Monetary Loss: $5000.