I went to view LGI homes at Semaphore Crossing in Rex, GA on 01/04/2015. I was already skeptical after reading a lot of the reviews but I believe in finding things out for yourself.
I was told I had an appointment at 1:00 p.m. I was quite surprised when I pulled up and saw about 6 cars outside of the office when I was told that my appointment at 1:00 would be the last one. My husband and I entered the office and their were "3" other couples waiting. I instantly figured they told all of us to come at 1:00pm which was ridiculous because their was only one person helping you.
We sat their for 45 minutes waiting and did not get anything accomplished because the one representative was running back and forth between customers. What really made us leave without even viewing any properties is the fact that we were in an open room and heard everything the representative was saying to the other customers. How much they had in their bank accounts, where they worked at, how much they had in their 401k. I could not believe their was NO privacy at all.
We even heard when he told one customer everything that was on their credit report and the fact that they were denied. So the part about them running your credit before they let you view the home is 100% true.
I am just so thankful we left before they got any of our personal information. They did call us back and tried to get us to come back but we were like NO WAY!
Reason of review: Poor customer service.