I admit, I only started looking at all of the comments regarding LGI on this web site after we had started our closing paper work and I’ve got to say that I’m glad I did not look before we had because all of the bad reviews might have made me avoid LGI. But I’ve got to say that most 10 months later, both my wife and I feel we’ve been blessed.
I can reference all the other homeowners in my location where as LGI was the third contractor to complete the community we live in so I’ve been able to compare the issues other homeowners have experienced with the other builders, compared to the quality work and outstanding quality customer service and exceptional response I’ve received from LGI’s home warranty service on the couple of areas that have needed additional attention. This is not a fake review but rather I’m a first time homeowner that’s been very pleased and I honestly think a lot of this has to do with the exceptional detailed response I’ve received by Eddie Loven, the Construction Manager at LGI in Rio Rancho New Mexico.
His quick response and detailed phone calls on course of actions with follow up have been exceptional and I can’t ask for better outstanding customer service.
Product or Service Mentioned: Lgi Homes Customer Care.
Reason of review: Good customer service.