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Original review updated by user Mar 07, 2021
We purchased our home in August of 2020 at Sorrento in Mead CO. We were so happy with our new until he had to turn our heat on.
Upstairs is always at least 10 degrees colder than downstairs. Furnace short cycles ALL DAY long. Husband has Master Mechanical and is also NATE certified. Hes look our HVAC system as well as other homes the same model in our neighborhood and says its designed and installed so poorly theyll need to remove this system and reinstall new one, in all the homes hes looked at.
Spoke with 2 different individuals who own LGI homes in near by towns built in last 10 years and they have the same issue!! You cant tell me that were not aware of this issue but didnt want to hire an engineer to design, well that would of been a lot cheaper than dealing with a class action lawsuit.
We notified LGI of our issue and they let us borrow an electric heater and said they would have the HVAC guy out in Tuesday.
Called Tuesday to cancel saying the Tech was sick. We told them no worries let us know when the TECH will be able to come out, that was 3 weeks ago.
After finding this and other bad reviews we are definitely notifying our attorney.
User's recommendation: Run like the wind!!!
Product or Service Mentioned: Lgi Homes House Construction.
Preferred solution: Let the company propose a solution.
LGI Homes Pros: Look of the home, Affordability, Newly built homes available without waiting long.
LGI Homes Cons: Build quality, Non caring attitudes.