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1.0
Details
Brand New LGI home has way too many problems - LGI Homes review
Brand New LGI home has way too many problems - LGI Homes review
Brand New LGI home has way too many problems - LGI Homes review
We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that were flat out ignored (still, to this day they are ignored). The entire 2nd story was uneven, creaked all over, and was like walking through a fun...
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31 comments
Catlin
#1758073

I used LGI to purchase a home, my credit was pulled 16 times and I gave the $1000 deposit four months ago. I was told to start packing to move in.

I was told the VA had denied me and I could only go FHA. Which required a down payment of 3%.

I refused to pay and had spoke with VA, LGI denied all conversation with me and I have lost my deposit they will not return it. Was told I broke their contract.

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Review
#538046 Review #538046 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Reason of review
ALL of the above
Preferred solution
Let the company propose a solution
1.0
Details
I was shown. The allationa. I kinda liked. It but. Went bck. On my own. Yikes cheap. Cheap. Construction. The walls inside. The. Home r stucco. - &. It’s 1 giant. Room w a small window in back wall no fireplaces. @. All & the open concept. Kitchen w. Great room. Uh...
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2 comments
Anonymous
#1806620

This. Home.

I looked. @. Was in bogart.

Ga. Bad news.

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Review
#1761233 Review #1761233 is a subjective opinion of poster.
Service
Lgi Homes House Construction
1.5
Details
A year ago we bought a house and the window frames took off ... so I called the offices of Cape Coral that was where he sold the house. The secretary told me that she would contact me via email to send me a service request #. That never happened. She never contacted...
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Review
#1729374 Review #1729374 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
fix my windows

They don’t stand by their warranty | LGI Homes review from Creedmoor, North Carolina

1.2
Details
I’ve been complaining about the standing water in my yard since I moved in in July. We put down sod because we were told that wouldn’t have the water issue any longer. We’ve had standing water in our back yard for 26 days. The landscaper came in and redirected the water from the side of the house to the backyard.
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Review
#1705121 Review #1705121 is a subjective opinion of poster.
Product
Lgi Homes Warranty
Reason of review
Warranty issue
1.0
Details
Once they have your money, they ghost if there is a problem - LGI Homes review
Once they have your money, they ghost if there is a problem - LGI Homes review
Once they have your money, they ghost if there is a problem - LGI Homes review
Once they have your money, they ghost if there is a problem - LGI Homes review
Once they have your money, they ghost if there is a problem - LGI Homes review
Once they have your money, they ghost if there is a problem - LGI Homes review

Update by user Nov 06, 2019

The value should read $10,000

Original review posted by user Nov 06, 2019

IF YOU ARE A VETERAN GO ELSE WHERE I am warning all veterans and prospective homebuyers to not use LGI for a home builder, this company has been nothing but a nightmare. I moved into an LGI home with my wife and we thought it was our dream...
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5 comments
Zaeem
#1774858

You need to treat people right.

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Featured
Review
#1701379 Review #1701379 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Pros
  • Nice homes
Cons
  • There reposonse to building defects
Reason of review
Bad quality
Loss
$10
Preferred solution
fix driveway
Tags
  • Policies

Cheap quality homes | LGI Homes review from Mont Belvieu, Texas

1.0
Details
Real cheap homes. Having issues with flooring,mold,sheetrock all kinds of issues and got the run around the first full year now i get told im out of warranty. Got a lawyer today though.
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Review
#1694435 Review #1694435 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

I need to know when i going to get my downpayment back | LGI Homes review

My name is Duhamel torres and i want to know when im hoing to receive my downpayment back..i really needed.
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Review
#1675454 Review #1675454 is a subjective opinion of poster.
1.0
Details
Update: 20 Year Veterans' Success Story? - LGI Homes review
Update: 20 Year Veterans' Success Story? - LGI Homes review
Update: 20 Year Veterans' Success Story? - LGI Homes review
INVESTORS, and homeowners BEWARE! We were in constant communications with Dale (LGI’s closing manager for final walkthrough) since our closing walkthrough. We gave what we thought was sufficient time for Dale to respond to our concerns, but every effort was a struggle....
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Review
#1642072 Review #1642072 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Pros
  • Newly built homes available without waiting long
Cons
  • You will need a lawyer to assure your transition first year
Reason of review
Bad quality
Loss
$999999
Preferred solution
Let the company propose a solution
Tags
  • Veterans
  • Investors
  • Nahb
  • Nolo com
  • Consumer Court
  • Lgihomes com
  • Fidelity com
  • Cnn com
I just wanted to let you know of the horrible experience I've ever had when going to look at a builders product. I drove 30 miles to get to your Stone Creek Ranch community in Fort Worth, TX to look at your model home. While waiting in the holding area I was later...
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Review
#1611655 Review #1611655 is a subjective opinion of poster.
Service
Lgi Homes Sales Representative
Reason of review
Poor customer service
1.0
Details

Update by user Aug 25, 2019

Not resolved, they never reach out to me on my refund

Original review posted by user Jul 12, 2019

LGI said they will take care of my current apartment lease so I signed the contract and paid $1000 down, now they are not doing anything about my lease and relating fees, the sales agent had the nerves to tell me I...
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1 comment
Deborah C
#1738066

This issue isn’t resolved

Review
#1586327 Review #1586327 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Cons
  • Poor explanation of product and service agreement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
Tags
  • Lgihomes

Contact LGI Homes Customer Service

Website:
Mailing Address:
1450 Lake Robbins Drive, Suite 430
The Woodlands, Texas 77380
United States
Phone:
(281) 362-8998
All LGI Homes Contacts

LGI Homes Products and Services Reviews

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Thirty Thousand Down Payment | LGI Homes review from Kent, Washington

I went in to look over the housing buying with LGI which to me stands for Let's Get It! It being a huge chunk of down payment change. Claimed no down payment needed just $1,350 per month. These homes are built very cheap and have zero appeal. After a quick decision to walk away I am glad I did because these people are scamming buyers and should be shut down and brought up on theft charges. They get no stars. Do not fall for their scam!
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Review
#1576843 Review #1576843 is a subjective opinion of poster.
Service
Lgi Homes Home Buying
Reason of review
Not as described/ advertised