LGI Homes Reviews and Complaints
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Most Helpful
28 comments
We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that were flat out ignored (still, to this day they are ignored). The entire 2nd story was uneven, creaked all over, and was like walking through a fun...
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Author
shayanddavid
Location
Jarrell, Texas
Service
Reason of review
ALL of the above
Preferred solution
Let the company propose a solution
0 comments
LGI said they will take care of my current apartment lease so I signed the contract and paid $1000 down, now they are not doing anything about my lease and relating fees, the sales agent had the nerves to tell me I can setup a payment plan, so they are keeping my...
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Author
DraftyPufferFish
Location
Northeast Dallas, Texas
Cons
- Poor explanation of product and service agreement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
Tags
0 comments
LGI Homes - Thirty Thousand Down Payment
I went in to look over the housing buying with LGI which to me stands for Let's Get It! It being a huge chunk of down payment change. Claimed no down payment needed just $1,350 per month. These homes are built very cheap and have zero appeal. After a quick decision to walk away I am glad I did because these people are scamming buyers and should be shut down and brought up on theft charges. They get no stars. Do not fall for their scam!
Author
PissedConsumer1576843
0 comments
LGI Homes - No ranch styles available in Athens, Ga
I stopped in to inquire about one of the ranch floor plans, but was told they are only building one ranch in Creekwood, the Allatoona, but none would be available until November. Which I thought was a good lead time to start buying process. But no, it seemed that since I wasn't interested in a two-story that day, I should come back it November when the homes ready to sell. Seems somewhat fair if that's the process. But when I mentioned I would bring my own financing, everything shut down and I was basically referred to their website for additional questions. This may be a great way to get into a new home if you just have minimal home-buying options. But for a major purchase like a home, I prefer to have additional options.
Author
PissedConsumer1573539
Service
1 comment
My wife and I recently purchased an LGI home in the Bauer Landing neighborhood in Hockley, Tx. From day one, we were greeted by an awesome man. Bryan Sterling took us through the entire process with a combination of professionalism and courtesy rarely seen in companies...
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Post a follow-up review in a year. It's all sunshine and lollipops to get you to buy a home, but when it starts to fall apart (and it will), things will be different.
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Author
CoolSidewinder
Location
Northwest Harris, Texas
Service
Pros
- Good value for first time home buyers
Reason of review
Good customer service
0 comments
LGI Homes - Poor customer service
Poor customer service Charlotte North Carolina
Author
PissedConsumer1564390
Service
0 comments
I looked there once. The price on the homes themselves...the 1 story 3+2's were ok for the area. You essentially trade nice and new for cheap rental grade everything inside vs older homes with better stuff. This is strictly before considering all the neighborhood...
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Author
PissedConsumer1551430
0 comments
LGI Homes - Pissed off from Nasville tn
I made an appointment to tour your homes in Lavergne Tennessee I was being forced to have someone pull my credit after I told them I had already had my credit pulled I had already been pre-approved and the guy said to me before he even knew what I was approved for you can't afford it so I will not show you the property I was devastated I felt like he only said that to me because I was a single black woman purchasing a home then he called me right after that as I was driving in my car and apologized I never felt so humiliated 
Author
SquigglyWhippet
0 comments
I am writing in the hopes that I can help someone else out. Like many people, this was my first time thinking about buying a house. I was new to Florida and rented for a year before I thought about buying. I received a mailer that advertised a home for less than I was...
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Author
ImpeccablePekingese736
Service
Cons
- Tactics and product
- Sales presentation policies
- Lies and work ethic
Reason of review
Poor customer service
0 comments
So like most we are a first time buyer. We seen the sign on I 35 and we stopped and looked. The homes are nice. We where looking for a open floor plan we did not see one. We did not like that the laundry room was upstairs. Also they wanted 1000 dollars to take the home...
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Author
VerifiableBulldog854
Location
Southeast Montgomery, Texas
Service
Reason of review
Poor customer service
Companies Similar to LGI Homes
0 comments
I had the misfortune to work for this company. They are deceitful. They deliberately set up an environment of pressure, false hopes and disorientation. The quality of the houses they build is very poor. They tell the sales staff that the product doesn't matter - it is...
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Author
PissedConsumer1517029
Service
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