LGI Homes Reviews and Complaints | lgihomes.com @ Pissed Consumer

LGI Homes Reviews

New Reviewer

Phillip C Hvq Oct 16, 2020

Bought A Lemon Home

1.0

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Update by user Apr 18, 2021

So here is a update April 18th 2021, hope all is well in our country and surrounding countries near and far. Not really much to tell as far as LGI Homes they nearly sold all the homes in this development in Macclenny Fl. Sad to see how many homes have been built and...

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1 comment

PissedConsumer1996598 Mar 25, 2021 #1996598

LGI called today and stated the home I was trying to buy is 8,000 more than the appraisal and they want me to pay the difference. Found this page just in time! Big thank you!!!

6 0

Featured

#2230948

Location

Macclenny, Florida

Service

Lgi Homes House Construction

Pros

Location

Cons

Poor customer service
Unprofessional attitude
Since closing it has been nothing but lies

Loss

$5000

Preferred solution

Let the company propose a solution

Most helpful review

New Reviewer

Meliyah Hrl of Jarrell, TX Sep 24, 2014

Brand New LGI home has way too many problems

1.0

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that were flat out ignored (still, to this day they are ignored). The entire 2nd story was uneven, creaked all over, and was like walking through a fun...

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37 comments

PissedConsumer1975623 Jan 23, 2021 #1975623

I pray this has been resolved

0 0

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#538046

Location

Jarrell, Texas

Service

Lgi Homes House Construction

Reason of review

ALL of the above

Preferred solution

Let the company propose a solution

New Reviewer

Laura Q Rrj Jan 08, 2022

Claims

1) Multiple stucco cracks 2) Master Bedroom vents dont work properly for Heating and Air conditioning 3) Kitchen cabinet facing needs to be redone 4) Backyard fence damage on fence and retaining wall repair 5) Dead tree replacement in front yard

User's recommendation: Highly recommend.

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#3241934

Location

Victorville, California

Pros

Product
Amenities
Quickly got into home

Preferred solution

Let the company propose a solution

PissedConsumer3212903 of Douglasville, GA Dec 30, 2021

Regret purchasing home

1.6

Since day one I should have known there would be issues. Had to shell out additional money right before closing because the home had magically increased in value by 3 grand; home was NOT ready by closing date so I couldnt even move in; during the building process, if I...

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#3212903

Location

Douglasville, Georgia

Pros

Builder paid most of my closing costs

Cons

Sales presentation policies
Pushy
Trying to change your mind when you wanna back out

New Reviewer

Bradley H Qpu of Minnesota Dec 20, 2021

Horiible Home Building Experience

2.1

Update by user Dec 20, 2021

Waiting for them to fix my 2 bowed interior walls.

Original review posted by user Dec 20, 2021

DON'T USE LGI HOMES!! Find a home builder that cares. My build in Willow Creek was a nightmare. The workers are lazy and do not take pride in their work. Construction manager Matt is a great guy but not cut out for that...

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Featured

#3178263

Service

Lgi Homes House Construction

Cons

Everything minus the office staff

Preferred solution

Let the company propose a solution

PissedConsumer3170968 of Dallas, TX Dec 17, 2021

Dissatisfied Home Owner

I am Very Dissatisfied Disappointed With LGI When I did My walk thru I Pointed out What needed to Be Fixed.Blue Tape from Up Stairs to Down Stairs. They assured Me Everything would Be done.By the Time I sign my Papers.Nothing was Done. When I called the Office to let...

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#3170968

Location

Dallas, Texas

New Reviewer

Gwendolyn R Jim Dec 15, 2021

Right now I am very disappointed with LGI. I bought a Home it's not a Year Yet.

Upon Buying the Home did the Walk Thru. I pointed out What needed to Be Fixed. The Guy that did the Walk thru with Me assured Me everything thing would be done. Before I move in. Nothing was done. When I called the Office and Told Them The Guy tells Me I have to file a...

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#3162591

Location

Dallas, Texas

Pros

Good value for first time home buyers
Affordability

Preferred solution

I want it done Right Even if you have to Replace the banister with a New One

PissedConsumer3155033 of Newberg, OR Dec 13, 2021

Ehochstetler17@***.com

Roofer did show Friday he found leak was supposed be here this morning to fix but so far no show. Very nerve racking. Since he was here Friday we have new leak forming.

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#3155033

Location

Newberg, Oregon

New Reviewer

Willie and Cynthia N Dec 01, 2021

Need to match the color of the paint on the walls

Cannot match the color of the paint on the walls! Nobody answers the phone when you call LGI homes!!!!!!!

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#3113602

Preferred solution

Let the company propose a solution

New Reviewer

ChristopherC R Nov 06, 2021

Bad customer service for Johnathan Welch

3.1

Since Jonathan Welch is my construction manager I received the worst customer service ever in 60 years I have living. He never reply any phone calls emails or messages neither in person. Is the worst representative I ever had. It suppose I am going to close my new home next Friday Nov-12th-2021 I want to express my personal and honest opinion. For other side, excellent attention in my loan with Loan Depot. With Eve and Philip. Contract 40061****. My rate is all regarding the customer service I am receiving from Jonathan W.

User's recommendation: Poor customer service LGI HOMES thru Jonathan Welch.

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#3042487

Location

Lonsdale, Minnesota

Preferred solution

Deliver product or service ordered

Companies Similar to LGI Homes

New Reviewer

Timisha C Oct 08, 2021

Rude service

1.3

Absolutely horribly built homes. We couldnt even plug in any electronics because the electrical work was so bad and flip the breaker. They take forever to help you, and get an attitude when they have to help. The executive builder Aaron Jordan is the rudest person you will ever speak to and knows these houses are cheaply made, but makes it seems like its your fault somehow.

User's recommendation: Do not live in any LGI homes!

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#2951651

Cons

Non caring attitudes
Low quality product

Preferred solution

Apology

New Reviewer

Timisha C Oct 08, 2021

Horribly built and horrible service

1.0

Absolutely horribly built homes. We couldnt even plug in any electronics because the electrical work was so bad. They take forever to help you, and get an attitude when they have to help. The executive builder Aaron Jordan is the rudest person you will ever speak to and knows these houses are cheaply made, but makes it seems like its your fault somehow.

User's recommendation: DO NOT LIVE IN ANT LGI HOMES!

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#2951628

Cons

Preferred solution

Apology

PissedConsumer2903251 of Deltona, FL Sep 24, 2021

Warranty

1.0

My closing date was on April 22 and when we make the last walk through before closing the house have some things that they have to fix. It's already 5 months from that, and they still don't fix it yet. I call, and they tell me that I'm in the list, but 5 months is more than enough time. Also, I make new warranty application since July for other stuff in the master bathroom because the water come from shower the floor and walls are damage and still nobody came yet. Yes I'm so pis off

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#2903251

Location

Orange City, Florida

Preferred solution

Let the company propose a solution

New Reviewer

Mande N Sep 16, 2021

Money back from Laurence in kings mountain

I had the house there after the house Want to finish he said my credit score drop and I loose the contract I was not true because my bank said my credit was good so I need my 1000 $ back I pay first no body I dont pick up the call if I call

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#2876438

Location

Charlotte, North Carolina

Loss

$1000

Preferred solution

Full refund

New Reviewer

Buffy S Hul Sep 05, 2021

Stole my deposit

2.3

I am a single mother and was looking to buy a home. I was told by one of their agents that I made enough. I put a deposit down. Later, Lgi came back and said my numbers didnt match up, but never showed me what exactly they found. The odd thing was that the agent was texting me pics of my home and the process and asked me to come down to the office. It was as though they bated me to come into the office. They took my deposit knowing exactly what my income was. They also used the excuse that my taxes werent finished, although several mortgage companies told me my taxes wouldnt have mattered.

User's recommendation: They are sneaky!

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#2842616

Pros

Have houses

Loss

$1000

Preferred solution

Full refund

New Reviewer

Timothy W Zft Sep 01, 2021

No warany work..no follow up

2.5

Still waiting for warranty work tired of promises no one shows up over 1.5 yrs still waiting..tired of there excues!

User's recommendation: Stay away from lgi..don't follow thru.

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#2832421

Location

Maricopa, Arizona

Pros

Ease of buying a first time home

Cons

Cheap

Preferred solution

Let the company propose a solution

PissedConsumer2794349 of Commerce City, CO Aug 20, 2021

The problem with excessive water in my back yard do to the poor job that was done never wax fix, now lgi blames us because we built a patio, when the problem with the water was before the patio

2.3

Problem to reach customer care, having a serius heath situation with the house,need someone to report the issue

User's recommendation: Don't believe what the sale person tell you, after they get the money they don't care about issues of your home.

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#2794349

Location

Commerce City, Colorado

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Insurance Plans Acceptance	3/5
Location	3/5
Style and Design	3/5
Price Affordability	2/5
Value for money	2/5

LGI Homes Reviews

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Top LGI Homes Reviews

"Awesome experience!"

"Regret purchasing home"

LGI Homes Reviews

Bought A Lemon Home

Brand New LGI home has way too many problems

Claims

Regret purchasing home

Horiible Home Building Experience

Dissatisfied Home Owner

Right now I am very disappointed with LGI. I bought a Home it's not a Year Yet.

Ehochstetler17@***.com

Need to match the color of the paint on the walls

Bad customer service for Johnathan Welch

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Lennar

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Rude service

Horribly built and horrible service

Warranty

Money back from Laurence in kings mountain

Stole my deposit

No warany work..no follow up

The problem with excessive water in my back yard do to the poor job that was done never wax fix, now lgi blames us because we built a patio, when the problem with the water was before the patio

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