LGI Homes Reviews and Complaints
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Most Helpful
We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that were flat out ignored (still, to this day they are ignored). The entire 2nd story was uneven, creaked all over, and was like walking through a fun...
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31 comments
I used LGI to purchase a home, my credit was pulled 16 times and I gave the $1000 deposit four months ago. I was told to start packing to move in.
I was told the VA had denied me and I could only go FHA. Which required a down payment of 3%.
I refused to pay and had spoke with VA, LGI denied all conversation with me and I have lost my deposit they will not return it. Was told I broke their contract.
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Review
Service
Lgi Homes House Construction
Reason of review
ALL of the above
Preferred solution
Let the company propose a solution
LGI Homes in Creedmoor, North Carolina - They don’t stand by their warranty
I’ve been complaining about the standing water in my yard since I moved in in July. We put down sod because we were told that wouldn’t have the water issue any longer. We’ve had standing water in our back yard for 26 days. The landscaper came in and redirected the water from the side of the house to the backyard.
Review
Product
Lgi Homes Warranty
Reason of review
Warranty issue
Featured
Update by user Nov 06
The value should read $10,000
Original review posted by user Nov 06
IF YOU ARE A VETERAN GO ELSE WHERE I am warning all veterans and prospective homebuyers to not use LGI for a home builder, this company has been nothing but a nightmare. I moved into an LGI home with my wife and we thought it was our dream...
5 comments
You need to treat people right.
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Review
Service
Lgi Homes House Construction
Pros
- Nice homes
Cons
- There reposonse to building defects
Reason of review
Bad quality
Loss
$10
Preferred solution
fix driveway
Tags
LGI Homes in Mont Belvieu, Texas - Cheap quality homes
Real cheap homes. Having issues with flooring,mold,sheetrock all kinds of issues and got the run around the first full year now i get told im out of warranty. Got a lawyer today though.
Review
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
LGI Homes - I need to know when i going to get my downpayment back
My name is Duhamel torres and i want to know when im hoing to receive my downpayment back..i really needed.
Review
INVESTORS, and homeowners BEWARE! We were in constant communications with Dale (LGI’s closing manager for final walkthrough) since our closing walkthrough. We gave what we thought was sufficient time for Dale to respond to our concerns, but every effort was a struggle....
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Review
Service
Lgi Homes House Construction
Pros
- Newly built homes available without waiting long
Cons
- You will need a lawyer to assure your transition first year
Reason of review
Bad quality
Loss
$999999
Preferred solution
Let the company propose a solution
Tags
I just wanted to let you know of the horrible experience I've ever had when going to look at a builders product. I drove 30 miles to get to your Stone Creek Ranch community in Fort Worth, TX to look at your model home. While waiting in the holding area I was later...
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Review
Service
Lgi Homes Sales Representative
Reason of review
Poor customer service
Update by user Aug 25
Not resolved, they never reach out to me on my refund
Original review posted by user Jul 12
LGI said they will take care of my current apartment lease so I signed the contract and paid $1000 down, now they are not doing anything about my lease and relating fees, the sales agent had the nerves to tell me I...
1 comment
This issue isn’t resolved
Review
Service
Lgi Homes Customer Care
Cons
- Poor explanation of product and service agreement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
Tags
LGI Homes in Kent, Washington - Thirty Thousand Down Payment
I went in to look over the housing buying with LGI which to me stands for Let's Get It! It being a huge chunk of down payment change. Claimed no down payment needed just $1,350 per month. These homes are built very cheap and have zero appeal. After a quick decision to walk away I am glad I did because these people are scamming buyers and should be shut down and brought up on theft charges. They get no stars. Do not fall for their scam!
Review
Service
Lgi Homes Home Buying
Reason of review
Not as described/ advertised
LGI Homes - No ranch styles available in Athens, Ga
I stopped in to inquire about one of the ranch floor plans, but was told they are only building one ranch in Creekwood, the Allatoona, but none would be available until November. Which I thought was a good lead time to start buying process. But no, it seemed that since I wasn't interested in a two-story that day, I should come back it November when the homes ready to sell. Seems somewhat fair if that's the process. But when I mentioned I would bring my own financing, everything shut down and I was basically referred to their website for additional questions. This may be a great way to get into a new home if you just have minimal home-buying options. But for a major purchase like a home, I prefer to have additional options.
1 comment
Review
Service
Lgi Homes Home Buying
Reason of review
Order processing issue
My wife and I recently purchased an LGI home in the Bauer Landing neighborhood in Hockley, Tx. From day one, we were greeted by an awesome man. Bryan Sterling took us through the entire process with a combination of professionalism and courtesy rarely seen in companies...
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1 comment
Post a follow-up review in a year. It's all sunshine and lollipops to get you to buy a home, but when it starts to fall apart (and it will), things will be different.
Review
Service
Lgi Homes Customer Care
Pros
- Good value for first time home buyers
Reason of review
Good customer service
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We ran into that as well when we toured houses in that subdivision. We were also told that they don’t have any Allatoona to show until November.
We mentioned having been prequalified by an outside lender and were informed that they would cover closing costs if we used their lender, but not ours.
We agreed to let him work up what the payment would be through theirs without pulling our credit out of curiosity. It was interesting, to say the least.