LGI Homes Reviews

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LGI Homes - Bought A Lemon Home
LGI Homes - Bought A Lemon Home
LGI Homes - Bought A Lemon Home
LGI Homes - Bought A Lemon Home
LGI Homes - Bought A Lemon Home
LGI Homes - Bought A Lemon Home
Update by user Apr 18, 2021

So here is a update April 18th 2021, hope all is well in our country and surrounding countries near and far. Not really much to tell as far as LGI Homes they nearly sold all the homes in this development in Macclenny Fl. Sad to see how many homes have been built and...

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1 comment
#1996598

LGI called today and stated the home I was trying to buy is 8,000 more than the appraisal and they want me to pay the difference. Found this page just in time! Big thank you!!!

Featured
ID
#2230948 Review #2230948 is a subjective opinion of poster.
Location
Macclenny, Florida
Service
Lgi Homes House Construction
Pros
  • Location
Cons
  • Poor customer service
  • Unprofessional attitude
  • Since closing it has been nothing but lies
Loss
$5000
Preferred solution
Let the company propose a solution
Most helpful review
New Reviewer
LGI Homes - Brand New LGI home has way too many problems
LGI Homes - Brand New LGI home has way too many problems
LGI Homes - Brand New LGI home has way too many problems
We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that were flat out ignored (still, to this day they are ignored). The entire 2nd story was uneven, creaked all over, and was like walking through a fun...
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37 comments
#1975623

I pray this has been resolved

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ID
#538046 Review #538046 is a subjective opinion of poster.
Location
Jarrell, Texas
Service
Lgi Homes House Construction
Reason of review
ALL of the above
Preferred solution
Let the company propose a solution
New Reviewer

Claims

1) Multiple stucco cracks 2) Master Bedroom vents dont work properly for Heating and Air conditioning 3) Kitchen cabinet facing needs to be redone 4) Backyard fence damage on fence and retaining wall repair 5) Dead tree replacement in front yard

User's recommendation: Highly recommend.

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ID
#3241934 Review #3241934 is a subjective opinion of poster.
Location
Victorville, California
Pros
  • Product
  • Amenities
  • Quickly got into home
Preferred solution
Let the company propose a solution
Since day one I should have known there would be issues. Had to shell out additional money right before closing because the home had magically increased in value by 3 grand; home was NOT ready by closing date so I couldnt even move in; during the building process, if I...
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ID
#3212903 Review #3212903 is a subjective opinion of poster.
Location
Douglasville, Georgia
Pros
  • Builder paid most of my closing costs
Cons
  • Sales presentation policies
  • Pushy
  • Trying to change your mind when you wanna back out

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LGI Homes - Horiible Home Building Experience
LGI Homes - Horiible Home Building Experience
Update by user Dec 20, 2021

Waiting for them to fix my 2 bowed interior walls.

Original review posted by user Dec 20, 2021
DON'T USE LGI HOMES!! Find a home builder that cares. My build in Willow Creek was a nightmare. The workers are lazy and do not take pride in their work. Construction manager Matt is a great guy but not cut out for that...
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Featured
ID
#3178263 Review #3178263 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Cons
  • Everything minus the office staff
Preferred solution
Let the company propose a solution
I am Very Dissatisfied Disappointed With LGI When I did My walk thru I Pointed out What needed to Be Fixed.Blue Tape from Up Stairs to Down Stairs. They assured Me Everything would Be done.By the Time I sign my Papers.Nothing was Done. When I called the Office to let...
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ID
#3170968 Review #3170968 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer
Upon Buying the Home did the Walk Thru. I pointed out What needed to Be Fixed. The Guy that did the Walk thru with Me assured Me everything thing would be done. Before I move in. Nothing was done. When I called the Office and Told Them The Guy tells Me I have to file a...
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ID
#3162591 Review #3162591 is a subjective opinion of poster.
Location
Dallas, Texas
Pros
  • Good value for first time home buyers
  • Affordability
Preferred solution
I want it done Right Even if you have to Replace the banister with a New One

Ehochstetler17@***.com

Roofer did show Friday he found leak was supposed be here this morning to fix but so far no show. Very nerve racking. Since he was here Friday we have new leak forming.
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ID
#3155033 Review #3155033 is a subjective opinion of poster.
Location
Newberg, Oregon

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New Reviewer

Need to match the color of the paint on the walls

Cannot match the color of the paint on the walls! Nobody answers the phone when you call LGI homes!!!!!!!
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ID
#3113602 Review #3113602 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Bad customer service for Johnathan Welch

LGI Homes - Bad customer service for Johnathan Welch
Since Jonathan Welch is my construction manager I received the worst customer service ever in 60 years I have living. He never reply any phone calls emails or messages neither in person. Is the worst representative I ever had. It suppose I am going to close my new home next Friday Nov-12th-2021 I want to express my personal and honest opinion. For other side, excellent attention in my loan with Loan Depot. With Eve and Philip. Contract 40061****. My rate is all regarding the customer service I am receiving from Jonathan W.

User's recommendation: Poor customer service LGI HOMES thru Jonathan Welch.

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ID
#3042487 Review #3042487 is a subjective opinion of poster.
Location
Lonsdale, Minnesota
Preferred solution
Deliver product or service ordered

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New Reviewer

Rude service

Absolutely horribly built homes. We couldnt even plug in any electronics because the electrical work was so bad and flip the breaker. They take forever to help you, and get an attitude when they have to help. The executive builder Aaron Jordan is the rudest person you will ever speak to and knows these houses are cheaply made, but makes it seems like its your fault somehow.

User's recommendation: Do not live in any LGI homes!

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ID
#2951651 Review #2951651 is a subjective opinion of poster.
Cons
  • Non caring attitudes
  • Low quality product
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horribly built and horrible service

Absolutely horribly built homes. We couldnt even plug in any electronics because the electrical work was so bad. They take forever to help you, and get an attitude when they have to help. The executive builder Aaron Jordan is the rudest person you will ever speak to and knows these houses are cheaply made, but makes it seems like its your fault somehow.

User's recommendation: DO NOT LIVE IN ANT LGI HOMES!

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ID
#2951628 Review #2951628 is a subjective opinion of poster.
Cons
  • All
Preferred solution
Apology

Warranty

LGI Homes - Warranty
My closing date was on April 22 and when we make the last walk through before closing the house have some things that they have to fix. It's already 5 months from that, and they still don't fix it yet. I call, and they tell me that I'm in the list, but 5 months is more than enough time. Also, I make new warranty application since July for other stuff in the master bathroom because the water come from shower the floor and walls are damage and still nobody came yet. Yes I'm so pis off
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ID
#2903251 Review #2903251 is a subjective opinion of poster.
Location
Orange City, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Money back from Laurence in kings mountain

I had the house there after the house Want to finish he said my credit score drop and I loose the contract I was not true because my bank said my credit was good so I need my 1000 $ back I pay first no body I dont pick up the call if I call
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ID
#2876438 Review #2876438 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$1000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Stole my deposit

I am a single mother and was looking to buy a home. I was told by one of their agents that I made enough. I put a deposit down. Later, Lgi came back and said my numbers didnt match up, but never showed me what exactly they found. The odd thing was that the agent was texting me pics of my home and the process and asked me to come down to the office. It was as though they bated me to come into the office. They took my deposit knowing exactly what my income was. They also used the excuse that my taxes werent finished, although several mortgage companies told me my taxes wouldnt have mattered.

User's recommendation: They are sneaky!

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ID
#2842616 Review #2842616 is a subjective opinion of poster.
Pros
  • Have houses
Loss
$1000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No warany work..no follow up

Still waiting for warranty work tired of promises no one shows up over 1.5 yrs still waiting..tired of there excues!

User's recommendation: Stay away from lgi..don't follow thru.

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ID
#2832421 Review #2832421 is a subjective opinion of poster.
Location
Maricopa, Arizona
Pros
  • Ease of buying a first time home
Cons
  • Cheap
Preferred solution
Let the company propose a solution

The problem with excessive water in my back yard do to the poor job that was done never wax fix, now lgi blames us because we built a patio, when the problem with the water was before the patio

Problem to reach customer care, having a serius heath situation with the house,need someone to report the issue

User's recommendation: Don't believe what the sale person tell you, after they get the money they don't care about issues of your home.

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ID
#2794349 Review #2794349 is a subjective opinion of poster.
Location
Commerce City, Colorado

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