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38 of 437 reviews with 2-star rating. Clear filter
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1.5
Details
A year ago we bought a house and the window frames took off ... so I called the offices of Cape Coral that was where he sold the house. The secretary told me that she would contact me via email to send me a service request #. That never happened. She never contacted...
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Review
#1729374 Review #1729374 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
fix my windows

No ranch styles available in Athens, Ga | LGI Homes review

1.5
Details
I stopped in to inquire about one of the ranch floor plans, but was told they are only building one ranch in Creekwood, the Allatoona, but none would be available until November. Which I thought was a good lead time to start buying process. But no, it seemed that since I wasn't interested in a two-story that day, I should come back it November when the homes ready to sell. Seems somewhat fair if that's the process. But when I mentioned I would bring my own financing, everything shut down and I was basically referred to their website for additional questions. This may be a great way to get into a new home if you just have minimal home-buying options. But for a major purchase like a home, I prefer to have additional options.
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1 comment
Anonymous
#1763439

We ran into that as well when we toured houses in that subdivision. We were also told that they don’t have any Allatoona to show until November.

We mentioned having been prequalified by an outside lender and were informed that they would cover closing costs if we used their lender, but not ours.

We agreed to let him work up what the payment would be through theirs without pulling our credit out of curiosity. It was interesting, to say the least.

Review
#1573539 Review #1573539 is a subjective opinion of poster.
Service
Lgi Homes Home Buying
Reason of review
Order processing issue
2.0
Details
I am writing in the hopes that I can help someone else out. Like many people, this was my first time thinking about buying a house. I was new to Florida and rented for a year before I thought about buying. I received a mailer that advertised a home for less than I was...
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Review
#1532741 Review #1532741 is a subjective opinion of poster.
Service
Lgi Homes Home Buying
Cons
  • Not listening to the customer
  • Sales presentation policies
  • Tactics and product
Reason of review
Poor customer service
1.8
Details
The sales guy was amazing, the finance people were great. However the house sucks. It's been problem after problem with it. It comes with a year home warranty, but getting things fixed takes forever. The hot water heater didn't work when I moved in. The plumber finally...
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1 comment
Anonymous
#1674654

The staff fooled you, tricked you and you fell for it. The staff knows the houses are cheaply built and LGI does not stand behind the warranty. The staff seemed nice but they are trained sharks.

Review
#1444158 Review #1444158 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
2.0
Details
Came across LGI due to their flyers. Before viewing a home, you must go through their entire process, which took an hour. This process included your prompted answers to their questions, a HARD CREDIT pull, and a tour of the neighborhood. I mentioned I was single and...
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1 comment
Anonymous
#1674602

you are accurate. I worked for this company and all you experienced is deliberate. Evil has no name - just initials LGI

Review
#1363517 Review #1363517 is a subjective opinion of poster.
Service
Lgi Homes Home Buying
Pros
  • Good value for first time home buyers
  • Initial service
Cons
  • Hidden fees and interest rates
  • Sales rep
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.7
Details
Withheld info from buyers to legally pass issues on to them - LGI Homes review
Withheld info from buyers to legally pass issues on to them - LGI Homes review
LGI Homes in Dallas, GA was recently featured on Channel 2 News Atlanta for their multiple homeowners' problems and neighborhood protests against them. Please look them up before deciding to buy a home from this company. Our personal experience has been horrible, as...
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Review
#1351448 Review #1351448 is a subjective opinion of poster.
2.1
Details
I currently own an LGI house (Captiva model) in the Cape Coral area. After few months living in the property and having water leaks issues due to windows not properly installed, I can tell these houses are not built to last. Even though they offer a warranty, you will...
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1 comment
Alexander S
#1553724

LGI houses are total bad quality constructions. So POOR quality!!! Don't buy this garbage.

Review
#1339114 Review #1339114 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Reason of review
Bad quality
1.5
Details
So when we first went in they had us looking at a home. If we liked it we would need to give earnest money to reserve a home that he said we would later get back if we decide we didn't want it. They had us jumping through hoops to get 0 down. Pay this, pay that, take a...
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2 comments
Marcy
#1520773

THE ONLY CREDIT SCORE EXPERT I CAN INTRODUCE TO EVERYONE is SUPREME TECHNOLOGY that help me boost my credit score from 500s to 800s and also help pay off 30 years home mortgage within 7 working days . This guy is very good. contact him through is email supremetechnologies007 AT gmail DOTcom Thank me Later

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Review
#1306101 Review #1306101 is a subjective opinion of poster.
Service
Lgi Homes Home Buying
Pros
  • Nice homes
Cons
  • Trying to change your mind when you wanna back out
  • Being lied to when it comes to the refund of the money
  • Lies and work ethic
Reason of review
Problems with payment

Credit check | LGI Homes review from Anna, Texas

2.3
Details
Why waste time with people who can not be financed I fully understand their thinking
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Review
#1302811 Review #1302811 is a subjective opinion of poster.

Contact LGI Homes Customer Service

Website:
Mailing Address:
1450 Lake Robbins Drive, Suite 430
The Woodlands, Texas 77380
United States
Phone:
(281) 362-8998
All LGI Homes Contacts

LGI Homes Products and Services Reviews

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2.3
Details
Went to look only and was told there were only 2 homes left that were ranch style, so if we didn't give $1000 earnest money to hold the house, we weren't guaranteed it would be available later. I did not take my check book so the agent followed us home to get my check....
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4 comments
Anonymous
#1717376

Thank you, i was interested in the LGI Homes. I decided to research the comapny's reputation. I am gooing in another direction.

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Review
#1263194 Review #1263194 is a subjective opinion of poster.
Service
Lgi Homes Home Buying
Pros
  • Sales agent only
Cons
  • Not listening to the customer
  • Unprofessional attitude
  • Being tricked
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Learn what customer service really means. Ever heard "the customer is always right?"
Tags
  • Zero Customer Service
  • Lack Of Customer Care