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2.5
Details
Called them from a rental ad, explained in advance we needed to rent because my fiance's credit score was NON-EXISTENT. Still guranteed a close in 30 days. As we near the 30 day mark, I give them the last of our paperwork and then I'm told they need to move the date...
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Review
#1278259 Review #1278259 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Reason of review
Poor customer service
2.8
Details
I saw a billboard for LGI $0 down in an "up-and-coming" area close to work. I figured it would be the perfect spot to own my first piece of property since it was as close to work as I could financially afford and the property value in surrounding cities/towns has...
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9 comments
Anonymous
#1672980

I was an LGI employee and it turns my stomach that I was. From the 'rally style' employment hiring events to the manipulative 2 weeks of training - the sales people are hypnotized by greed and worked on a schedule that made us groggy and disoriented.

They promised everyone a minimum of $100k a year if we just follow their plan. Talk about warning signs - they kept telling us to 'drink the Kool-Aid' ... what was I thinking? Now, looking back, I feel very badly that I sold so many of their *** houses.

I was blinded as well as the buyers... Let me assure anyone reading this - I've never heard of any LGI employee who would by an LGI home!

My heart goes out to the single mom who almost made the mistake of a lifetime. I hope you get your $1,000 back and I really hope your detailed account keeps a few other people from making the LGI mistake.

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Review
#1130535 Review #1130535 is a subjective opinion of poster.
Service
Lgi Homes Home Buying
Reason of review
Pricing issue
2.5
Details
I have several issues dating back ti April 2017. 1st off my A/C was cracked and 1 week after I moved in it leaked all though my attic and came through the ceiling doing minor repair which has yet to be done they only repaired the pan which the repair man dropped my...
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1 comment
Anonymous
#1672982

It is an LGI tactic to delay repairs until any warranty runs out ... or the people wear out and just fix things themselves.

Review
#1117257 Review #1117257 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$25000
Preferred solution
Let the company propose a solution
Tags
  • OUTRAGED CUSTOMER
2.5
Details
There a horrible storm here in houston at this moment. notice wet marks in sheetrock ceiling and went in the attic and notice water droplets in the roof. this house is just 1 year old and 2 months. filed a complaint and builder all had to say was sorry but your year...
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Review
#1092954 Review #1092954 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Pros
  • Joshua the salesman who answered all questions
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
2.8
Details
I just recently purchased a home at the seasons of Pendergrass subdivision and I should be closing this week I was at first excited being that this is my first home and was hoping this would be a pleasant and enjoyable experience and I must say I am really disappointed...
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3 comments
Anonymous
#1459822

I strongly disagree with the negativity we bought a LGI home in 2012 and still live in it. First of all if you have money for a down payment and to pay for closing cost then you don’t need LGI.

Thanks to LGI we have 50,000 in equity. Thank you LGI

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Review
#1059043 Review #1059043 is a subjective opinion of poster.
Service
Lgi Homes Manager
Reason of review
Poor customer service
2.5
Details
NOT MOVED IN YET 1. SHINGLES FLAPPING IN THE WIND FRONT OF HOUSE/SENT THEM PICTURES NO REPLY YET. THE HOUSE NEXT DOOR HAD THE SAME ISSUE. 2. PAINT ON OUTSIDE WINDOW FRAMES ,REQUESTED IT BE CLEANED UP IT WASN'T. 3.THE SOD IN THE BACK LOOKS LIKE IT WAS PUT IN BY A KID....
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1 comment
Anonymous
#1323561

Any prospect buyers or present home owners' experiences in South Houston TX?

Review
#1032622 Review #1032622 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Pros
  • Schools
Reason of review
Bad quality
2.7
Details
My fiancé and I came into LGI March of 2016 to look at homes and see what we could afford. We are first time home owners, so we weren't sure if our credit was good enough or what the deal was. We were approved and went to go look at the homes. I know a lot of people...
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1 comment
Anonymous
#1738767

Good to hear

Review
#923784 Review #923784 is a subjective opinion of poster.
Service
Lgi Homes House Construction
Reason of review
Bad quality
3.0
Details
We read through all the reviews before we decided to pay them a visit. The beauty of reading them is you get to see what to expect before you get to LGI.. Our experience was a good one, we were prepared to have our credit checked before we saw an actual home, and did...
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Review
#905950 Review #905950 is a subjective opinion of poster.
Service
Lgi Homes Customer Care
Pros
  • Customer service
Reason of review
Good customer service

Review in Home Construction and Repair category from Jonesboro, Georgia | LGI Homes review

2.5
Details
We had an 11am appointment. Waited an hr & 1/2 to get some other agent named Steven. He was nice while he showed the house, but became rude when we wanted to talk it over first. Then he had to nerve to tell us we wasted 3hrs of his time if we were looking for a lower price. If I didn't have my 5 year old with us, I would've cursed his *** out. I don't know who trained him but he would have more success if he wasn't rude. First time we've left an agency pissed off!
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Review
#871867 Review #871867 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact LGI Homes Customer Service

Website:
Mailing Address:
1450 Lake Robbins Drive, Suite 430
The Woodlands, Texas 77380
United States
Phone:
(281) 362-8998
All LGI Homes Contacts

LGI Homes Products and Services Reviews

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Review in Home Construction and Repair category from Mount Holly, North Carolina | LGI Homes review

2.5
Details
Horrible company- no one communicates to each other. They do not own up to their mistakes, instead they try to pass the blame. Always say "we understand you are frustrated and we want to resolve the issue" but never do. They over promise what they are offering. By the time we were a few weeks away from moving, they told us our close date would be a month and a half later. If we had to do it over again we never would have gone with LGI.
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Review
#867970 Review #867970 is a subjective opinion of poster.
Reason of review
Poor customer service