Everyone's complaints here are valid. If you notice the comments, well they are mean and quick to point the finger back at you.
It's LGI employees responding. They make up fake names or are anonymous comments. I used to work for LGI and was disgusted with what I saw. They go on lavish trips and have a four hour weekly meeting on how to basically lie to customers.
They don't make $100K a year by not selling homes so of course they will do anything for a sale. The sales team is praised while the construction team is overworked and overlooked. If for any reason you decide to back out, forget about them understanding, they will tell you straight to your face that YOU are taking money away from them and they hope you feel bad about it, it doesn't happen to everyone but I've seen this situation probably happen 5 out of 10 times and that's too much.
My advice, if you have not so good credit maybe this is the place for you, however if you have good credit and income I urge you to look elsewhere. I've been in the home sale business for a while and this is the worst builder by far.
Forget about integrity and ethics.
Whoever is in charge of "The LGI Way" needs Jesus.