Pretoria, Gauteng
2.5K views 4 comments
Featured Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time

So my wife and i bought this home in May of this year 2015 here in Charlotte NC.For the past few months we have had a lot of rain.

Due to this rain our back door had started to leak and our door casing, and floor molding, have become discolored. Not only that but we have been smelling mold in the carpet. We put in our service calls over 3 weeks ago, and still no repairs just reschedules. Not to mention all three of my neighbors on this block are having the same issues and no repairs as well.

The latest that I have heard is that they are so busy with the builds that they are behind. Is that something that I as a home owner whom is already living in their house care about? I think not i think I should be first priority over a new build.

As a first time home owner I can safely say that this has been a bad experience and will not recommend an lgi home to anyone that i know or is looking for a new home.The whole buying process was a breeze but up until now this is a disaster having to wait and wait now going on weeks with no repairs, and no response from the builder Thomas whom no one seems to have his phone number.

Reason of review: Damaged or defective.

I didn't like: Disgusted, Poor service.

Had an Experience with Lgi Homes?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Was there a lot that you and your wife had to do to buy in Kingstree?


I'm sorry for your experience, but, I'm just curious which community is your home located in? My wife and I are closing in Kingstree.


this issue is not that big a deal and the weather is really the only thing to blame. Fixing it yourself at the most could cost you 15$ and take less time then sitting here complaining.

to Anonymous #1074590

It should not matter how big or small a homeowner concern is someone should return a call or stop by in a timely matter.If i just bought a new home in less than a year would not want NOTHING going wrong.

The person did state it wasnt a former comaint but the attention to.Concerns is a bother, customer service can make or break a deal.

You May Also Like

Review about 50 Floor Hardwood Flooring Installation from Durham, North Carolina 50 Floor "On December 4, 2014, we signed a purchase order with 50 Floor to remove existing hardwood floors and carpet in our home and to install new hardwood based on the..." Read more Lgi Homes Customer Care Review from Kyle, Texas Lgi Homes "For first time homeowners...we were so excited to get into our first home with a 2 year old and pets it was a dream come true...we purchased our home december..." Read more Lgi Homes - Review about Home Purchase from Dallas, Texas Lgi Homes "We got an adv. In our mail box for this company that saying they have good deals for buying house.. we did call the company to take an appointment. ..." Read more Lockridge Homes - My Lockridge Home Lockridge Homes "If you are thinking of building a home with Lockridge Homes of Rolesville, NC come see my home first. Call me at 336-599-3930 and set up a time to see..." Read more rocker panels don't fit Rustrepairpanels "Stay clear of this company. The paper thin aluminium panels they sell don't fit. Mine were too narrow to reach the fastening points on the inner rockers. I tried to..." Read more Techrabbit - Missing parts and can't even log into the site anymore Techrabbit "First time order with techrabbit for refurb jaybird freedoms. Received the order confirm. Great. Tried to log into the site to see status. Couldn't log in. Odd but nothing to..." Read more Victor Law Center Pa - DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Victor Law Center Pa "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Pronto Insurance - Pronto Sucks Pronto Insurance "Pronto Sucks they are playing games they are in hopes you will move on not collect money owed for damages.. They don't answer or return calls claims adjusters or supervisors..." Read more