So my wife and i bought this home in May of this year 2015 here in Charlotte NC. For the past few months we have had a lot of rain.
Due to this rain our back door had started to leak and our door casing, and floor molding, have become discolored. Not only that but we have been smelling mold in the carpet. We put in our service calls over 3 weeks ago, and still no repairs just reschedules. Not to mention all three of my neighbors on this block are having the same issues and no repairs as well.
The latest that I have heard is that they are so busy with the builds that they are behind. Is that something that I as a home owner whom is already living in their house care about? I think not i think I should be first priority over a new build.
As a first time home owner I can safely say that this has been a bad experience and will not recommend an lgi home to anyone that i know or is looking for a new home. The whole buying process was a breeze but up until now this is a disaster having to wait and wait now going on weeks with no repairs, and no response from the builder Thomas whom no one seems to have his phone number.
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The most disappointing in user's experience was disgusted and poor service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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